International shipping policies
International shipping policies
The delivery time of the products is approximately 4 to 10 days in the USA and Canada, in the rest of the world from 7 to 15 business days in standard shipping, once your payment has been confirmed. If the payment of your purchase is confirmed on Saturday, Sunday or a holiday, the delivery time is available from the next business day after the confirmation of your payment.
Any order that is confirmed after 3:00 pm (Mexico time) will be counted at its official delivery time from the next day.
MALAU® is responsible for the merchandise until the delivery of the parcel, MALAU® is not responsible for any delay or any external condition that makes the estimated dates of product delivery impossible. If so, MALAU® will only serve as support in order to facilitate the claim procedures through our email contacto@malau.mx.
Extra tariff costs and customs taxes will be charged directly to the client through the logistics company in which the purchased part is sent.
Any questions or suggestions can be found in our email contacto@malau.mx.